By creating a password, you will ensure that only you will be able to open your eGrid card. You will be presented with the screen below.You will be asked to confirm the following, Do you want to get an E-Grid card for second factor authentication? Click Yes.Note: If you have already been provided with an eGrid card or Soft Token, you may see other options available to you. Select “ I’d like to request an eGrid Card”.

After setting up your security questions and verifying them you will be presented with several options.Note: Once you’ve setup your security questions, you will be asked to verify three of the five questions to complete the login process. Note: Don’t enter your full email address, leave out If it is your first time logging in to the self-service portal, you will be asked to setup security questions in the event you lose access to your MFA method. Login using your Algonquin College username and password.

Note: If you are a new employee or faculty member to Algonquin College, it may take up to 1 business day after receiving your Algonquin College username for your access to the self-service website to be activated. For more information on this method, please see: Microsoft Authenticator Help If you have not received an email from ITS regarding the MS Authenticator app, please use the eGrid Card or the Entrust Identity App method. Starting in July, 2021 and continuing till January 2022, groups of employees will be selected to register for MFA using the Microsoft Authenticator App. Please see our Contact page for detailed ITS locations and hours of service: Getting Startedīefore proceeding it’s recommended to review “What are the differences between the two MFA options?” below to decide which method you’d like to proceed with. Student Central and Employee Learning Exchange in-person support is available by appointment only. If you have any problems setting up your VPN, ITS Support is available Mon-Fri 7:30 am – 5:00 pm. VPN set up instructions for employees are provided on the Microsoft Authenticator Help page. Students in programs and courses which are not VPN approved, must have their Professor or Chair contact ITS to request access. Students who are registered in a Remote Access approved course/program will have access to (VPN).

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